Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Once your return is received and inspected,we will send you an email to notify you that we have received your return item.We will also notify you of the approval or rejection of your refund.
If you are approved,then your refund will be processed, and credit will be automatically be applied to your credit card or original method of payment,within certain amount of days.depending on your method of payment and their processing times.
PLEASE NOTE: If you haven't received refund first check with bank account.Then contact the method of pay company. Also all sales are finial on sale items.
You can always contact us for any return question at glammedbytrayapparel@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
NOTE: All items are quality controlled and checked for any faults or defects before shipped to our customers
Exchanges
We only replace if they are defective or damaged.If you need to exchange it for the same item (depending on inventory availability) send email at.
glammedbytrayapparel@gmail.com
Exceptions / non-returnable items
Certain types of items cannot be returned, like personal care goods (such as beauty products). We also do not accept returns for any type of undergarments. Please get in touch if you have questions or concerns about your specific item.
Shipping